How to prevent travelers from bringing additional guests?

Tips and tricks · 3 min read · Mar 17, 2023

Preventing travelers from bringing additional guests can be a challenging task for hotels, vacation rentals, and other types of accommodations. Not only does it potentially disrupt the smooth operation of the property, but it can also create safety and security concerns.

Here are some tips on how to prevent travelers from bringing additional guests:

Clearly communicate your policy on additional guests

Make sure that your policy on additional guests is clearly stated in your booking terms and conditions, as well as on your website and other marketing materials. This will help ensure that travelers are aware of the rules before they make their reservation.

Require advance notice

If you do allow additional guests, require advance notice so that you can make necessary arrangements. This will give you time to prepare for the extra person and ensure that you have enough space and amenities to accommodate them.

Charge a fee for additional guests

One way to discourage travelers from bringing additional guests is to charge a fee for each additional person. This will make it more costly for travelers to bring additional guests, which may deter them from doing so.

Limit the number of additional guests

Consider setting a limit on the number of additional guests that travelers can bring. For example, you might allow one additional guest per room or per booking.

Check IDs at check-in

To ensure that travelers are not bringing additional guests without your knowledge, consider checking IDs at check-in. This will help you confirm that the number of people staying in the room matches the reservation.

Use technology to track occupancy

Consider using technology, such as security cameras or door sensors, to monitor occupancy levels in your property. This can help you identify if there are more people in a room than what is stated on the reservation.

Train your staff to handle situations with additional guests

It’s important to train your staff on how to handle situations where travelers are bringing additional guests. They should know how to politely but firmly enforce your policies and deal with any objections or complaints.

Have a clear process for handling violators

If a traveler violates your policy on additional guests, it’s important to have a clear process in place for handling the situation. This might involve requiring the additional guests to leave, charging a fee, or canceling the reservation.

By following these tips, you can help prevent travelers from bringing additional guests and maintain the smooth operation of your property. It’s also a good idea to review and update your policies on a regular basis to ensure that they are fair and effective.

See also